Compliance

Compliance & Consumer Protections

Statutory disclosures and consumer rights applicable to the Platinum Financial Intelligence Center™, operated by Platinum Credit Group, LLC. These protections apply whenever you activate a Recommended Execution Service™ subject to federal consumer-credit law.

CROA compliant
FCRA & FDCPA aware
3-day right to cancel

Executive Summary

Plain-English overview

  • Platinum is a Financial Intelligence platform first — regulated dispute work is one optional Recommended Execution Service™ inside a broader ecosystem.
  • We never charge advance success fees for regulated credit repair services. Fees are for work performed, regardless of outcome.
  • You can always dispute inaccurate information yourself, for free, directly with the credit bureaus.
  • You have a full three (3) business-day right to cancel any regulated services agreement.

Federal Statutes

How federal consumer-credit law applies to your engagement

Your Rights

Notice of Cancellation

Three-Day Right to Cancel

You may cancel any regulated services contract, without penalty or obligation, at any time before midnight of the 3rd business day after the date on which you signed the contract.

To cancel, mail or deliver a signed, dated copy of a cancellation notice — or any other written notice — to Platinum Credit Group, LLC, Compliance Dept., 463 Main St, Ste 1R #2012, Little Falls, NJ 07424, or email admin@platinumcreditgroup.com before midnight of the third business day following enrollment.

Standards

Prohibited Practices

Platinum Credit Group, LLC and the Platinum Financial Intelligence Center™ do not and will not:

  • Make false or misleading claims about what we can achieve for your credit profile.
  • Advise you to dispute accurate information or to create a new credit identity (including via EINs used as SSN substitutes).
  • Charge fees for regulated credit repair services before a written contract is signed and required disclosures are delivered.
  • Guarantee a specific credit score, tradeline outcome, or removal of any specific item.

Accountability

Filing a Complaint

If you believe we've violated the law

You may file a complaint with the Consumer Financial Protection Bureau at consumerfinance.gov/complaint, with your state attorney general, or with the New Jersey Division of Consumer Affairs. You may also have a private right of action against a credit repair organization that violates CROA.

Compliance contact

For CROA, FCRA, FDCPA, privacy, or consumer-rights questions, contact admin@platinumcreditgroup.com. Also see the Member Services Agreement, Terms of Service, and Privacy Policy.

Platinum Credit Group, LLC

Operator of the Platinum Financial Intelligence Center™, powered by Financial Intelligence OS™.

463 Main St, Ste 1R #2012, Little Falls, NJ 07424 · admin@platinumcreditgroup.com